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The free guide

The ladder.
Five rungs. Free.

Climb in order. Keep everything. Never make a new account.

First, five minutes:
Screenshot the ban notice
Note the dates and payments
List number, email, card, device
Stop trying to log in
1

The Appeal Center

Everyone

File within 6 months. Be specific, accountable, attach evidence. Answer in days.

File it: app help centre → “My account was banned.” Odds are low — file anyway. Every rung above asks if you did.

2

The BBB complaint

US

A human must answer — in public. Charged after the ban? Lead with the money.

File it: bbb.org → Match Group Americas, LLC (Dallas, TX). Usual outcome: refund. Take it, keep the reply.

3

Your Attorney General

US

Free. Twenty minutes. A legal desk reads it — and legal desks get different answers.

File it: search “[your state] AG consumer complaint.” Attach the BBB reply. Slow — weeks, sometimes months.

4

The EU referee

EU / EEA

An independent dispute body. Free for you — the platform pays if you win. Almost nobody has used it.

File it: after the appeal — user-rights.org or adroit.legal, with the final decision attached. Rulings aren’t binding; regulators read the trail.

5

Data erasure

EU · UK · CA

Ask them to erase the ban record itself. The only rung that attacks the record, not the decision.

File it: written request citing GDPR Art. 17 / CCPA §1798.105. They often refuse citing safety — worth filing, not worth expecting.

Do it yourself — or choose how hard we fight.

This whole guide is the free tier. The paid tiers are the same ladder, carried for you — each one further than the last.

Free

This page. Every rung, every filing address, every deadline. You run the ladder yourself with an afternoon and patience.

$69

The Filing. Rungs 1–5 (whichever your country has) drafted to your facts, approved by you, filed inside 48 hours, with a decoded note for every reply.

$149

The Case. The Filing, plus the part that actually decides most fights: every reply answered for 60 days, BBB rebuttals inside their 6-day window, post-ban billing clawed back, one full re-appeal.

$299

The Advocate. The Case, carried to the end of the ladder: the EU dispute-body submission built to its 3,500-character limit, erasure refusals escalated to the regulator, 24-hour priority filing, unlimited replies for 90 days, and a written final-options memo if everything exhausts.

Compare and choose →  ·  No tier guarantees reinstatement. Every tier guarantees the work.

Or we file all five. Tomorrow.

See the tiers

We never guarantee reinstatement — nobody honest can. We give your case its best possible chance through every legitimate route. Not a law firm. No affiliation with any dating app — names identify the services people are banned from. Every route we file is free to do yourself: it’s all in the guide.